Protecting every piece of your data at Zid Bus is our responsibility. On this page, find out what information we collect, why we collect it, and what rights you have.
What We Do to Keep Your Data Safe at Zid Bus
Various types of information are collected when you create an account and use Zid Bus — either automatically or directly from you. The table below clearly outlines what is collected and when.
| Data type | When It's Collected | Mandatory? |
|---|---|---|
| Mobile number | At registration | Yes |
| Full Name | Registration & KYC | Yes |
| Date of Birth | At registration | Yes |
| National ID / Passport | During KYC verification | Required for withdrawal |
| Payment details (bKash/Nagad number) | At the time of deposit/withdrawal | Yes |
| IP Address & Device Information | Automatically | For Technical Reasons |
| Browsing & Betting History | While the service is in use | For Technical Reasons |
Zid Bus does not collect bank card numbers, PINs, or crypto wallet private keys. Only a mobile banking number is required for payments.
Every piece of information Zid Bus collects has a clear and legitimate reason behind it. No data is retained without purpose.
Separate consent for marketing communications is obtained at registration. You can opt out of promotional SMS or emails at any time from your account settings.
Zid Bus uses your information solely for these specific purposes. It is not used for anything beyond what is listed here.
Account Management: Your mobile number and personal details are used to keep your account active, assist with password resets, and verify logins. No Zid Bus staff member can view or access your password — it is stored in encrypted form.
Risk Analysis & Fraud Detection: Your IP address, device information, and betting patterns are used to detect unusual activity — primarily to protect your account from unauthorised access attempts.
Personalized Experience: Relevant offers and game recommendations may be shown based on your betting history and preferences. This is entirely optional and can be turned off from your settings.
Zid Bus does not rely solely on automated decision-making processes (such as AI-driven automatic account closures). Any significant decision involves human review.
Zid Bus does not sell your personal data to third parties. However, in limited circumstances, certain information may be shared with specific service providers:
Before sharing data with any third party, Zid Bus requires that party to guarantee the same standard of privacy protection. Zid Bus reviews the data protection practices of all its partners.
No information is shared with advertisers or data brokers — this is a non-negotiable policy at Zid Bus.
Zid Bus uses cookies on its website. Cookies are small text files stored in your browser that help the site recognize you. The types of cookies used are outlined below:
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging in.
Zid Bus does not retain member data beyond set periods. All data is stored while the account remains active. After account closure:
On the security front, Zid Bus employs the following technical safeguards:
As a Zid Bus member, you have the following rights regarding your own data. Contact the Help Center to exercise any of them.
Zid Bus strictly prohibits providing services to anyone under the age of 18. We recognize that minors may sometimes attempt to register by misrepresenting their age — which is why age verification is carried out at multiple levels.
If a minor's data ever enters our system, the account will be closed immediately upon discovery and all associated data will be permanently deleted. If a parent or guardian suspects their child is using Zid Bus, please contact the Help Center without delay.
Parents are advised to monitor their children's internet activity and use parental control software to block betting sites.
Zid Bus may update this Privacy Policy when necessary. Any changes will be handled in accordance with the following rules:
Previous versions of the privacy policy are available on request through the Help Center.
For any privacy-related questions, requests to exercise your rights, or complaints, please reach us through the following:
Privacy-related requests are typically responded to within 7 business days. Complex requests may take up to 30 days, and members will be informed in advance with an explanation.
Zid Bus has a designated Data Protection Officer (DPO) who oversees all privacy-related matters. Serious complaints can be submitted directly to the DPO.
The misuse of personal data is nothing new in Bangladesh's online services market. Mobile numbers get sold, banking details get leaked — these are familiar stories. From the very beginning, Zid Bus made a deliberate decision to have no part in that culture.
Zid Bus's approach to privacy is straightforward — your data belongs to you, and we hold it only temporarily to provide our services. When you leave, your data goes with you. That may sound like the bare minimum, but in the online betting industry, this position is actually quite rare.
A common question we hear is — does Zid Bus use my betting habits or win/loss history for anything else? The answer is no. Your betting history is used solely to calculate account bonuses, determine loyalty tier, and prevent fraud. None of this information is shared with advertisers or research organizations.
There is a common misconception that cookies mean personal data theft. On Zid Bus, essential cookies are used solely for login sessions and security. Marketing cookies are entirely optional and are not activated without your explicit consent. You can manage cookies at any time through your browser settings.
Many users feel uneasy about KYC verification — is it really safe to submit a photo of your National ID? At Zid Bus, uploaded ID images are protected with AES-256 encryption and stored on an isolated, air-gapped server with no internet connection. Only authorized KYC team members can access them through a defined process — and every access is logged. Five years after account closure, this data is permanently deleted.
For transaction data — the dates and amounts of your deposits and withdrawals must be retained for 7 years under anti-money laundering laws. This is a directive from Bangladesh's banking regulatory authority, not a decision made by Zid Bus alone. However, this information is never shared with any third party unless required by a court order.
In closing — Zid Bus's privacy policy was built with the real concerns of Bangladeshi members in mind. We understand that sharing your phone number and ID details is a significant act of trust. Honoring that trust is Zid Bus's commitment. If you have any questions, please Help Center let us know.
Alongside this Privacy Policy Terms & Conditions and Responsible Gaming We also recommend reading this page. Using Zid Bus services constitutes your agreement to all three documents.
Answers to Questions About Zid Bus's Trustworthiness & Registration
Your privacy is protected and your data is secure. Register now and enjoy a 100% bonus on your first deposit — all terms are clearly stated.