Legal Information

Zid bus Terms & Conditions — Full Terms of Service in Bengali

Please read these terms carefully before opening an account or using zid bus services. This document constitutes a binding agreement between you and zid bus.

Last updated: January 2026 In Bengali 18+ only
Version 3.2 — Effective 1 January 2026
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Summary of Key Terms

Here are six key things to know before reading the full details

Age Requirement & Eligibility
You must be at least 18 years old to use zid bus services. Each member may open only one account and must register under their own identity.
Bonuses & Turnover
Each bonus offer carries its own turnover requirement. Withdrawals are not allowed until the bonus turnover has been completed. The deadline to meet the requirement is clearly stated on the bonus page.
Deposit & Withdrawal Policy
Minimum deposit ৳200, minimum withdrawal ৳200. Withdrawals are processed faster from KYC-verified accounts. It is recommended to use the same method for both deposits and withdrawals.
Prohibited Activities
Accounts may be suspended or closed in cases of bonus abuse, operating multiple accounts, fraud, or suspicious betting patterns.
Betting & Payout Rules
Each betting market has its own rules. Bets cannot be changed once confirmed. Zid Bus reserves the right to void any bet placed at incorrect odds due to a technical error.
Right to Amend Terms
Zid Bus may update these terms and conditions at any time. Members will be notified at least 7 days before any changes take effect. If you do not agree to the updated terms, you will have the option to close your account.
1
General Terms & Acceptance

By using the Zid Bus website and its related services, you agree to these terms and conditions in full. Accessing Zid Bus, registering an account, or using any of its services confirms that you have read and will abide by these terms.

These terms and conditions are governed by the laws of Bangladesh. zid bus operates under a registered company that holds an international gaming licence and conducts its services in compliance with applicable Bangladeshi law.

If any part of these terms is unclear, feel free to contact the zid bus customer support team in Bengali — we're always here to help.

Zid Bus reserves the right to modify, add to, or remove these terms and conditions at any time. Members will be notified in advance of significant changes via email or SMS. Continued use of the service after any changes are made will be taken as acceptance of the updated terms.

2
Account Registration & Eligibility

To open an account and use zid bus, you must meet the following requirements:

  • You must be at least 18 years must be.
  • Each individual may only hold One account can access.
  • All information provided at the time of registration accurate and truthful must be.
  • Account password confidential must be kept secure and must not be shared with any third party.
  • An active Bangladeshi mobile number required.

Creating multiple accounts will result in all accounts being closed, and any accumulated balance may be forfeited. The same rule applies to bonus abuse.

To complete KYC (Know Your Customer) verification, you will need to upload a photo of your National ID or passport. Additional verification may be required for large withdrawal amounts. Zid Bus reserves the right to verify a member's identity at any time.

3
Deposit, Withdrawal & Payment Policy

All transactions on Zid Bus are conducted in Bangladeshi Taka (BDT). The following payment methods are accepted: bKash, Nagad, Rocket, and Bank Transfer.

Subject Deposit Withdrawal
Minimum amount ৳200 ৳200
Standard processing time Instant 5–30 minutes
Diamond Member Instant Within 5 minutes
Bank Transfer Instant Up to 24 hours
Transaction Fees No fees No fees

We recommend using the same method for both deposits and withdrawals. For example, if you deposited via bKash, please withdraw to bKash as well. Withdrawing through a different method may require additional verification.

Withdrawals are not permitted while a bonus balance remains, unless the applicable turnover requirement has been met. The bonus balance is held separately, and wagers are placed from the main balance first unless otherwise specified.

4
Bonuses, Promotions & Turnover Requirements

Zid bus offers a variety of bonuses and promotions. Each offer carries its own specific terms, which are detailed on the promotions page. The general bonus policy is outlined below:

  • A single account may have a maximum of Two bonuses may remain active.
  • The turnover on any existing bonus must be completed before claiming a new one.
  • Bonuses may only be used on your own bets — not on behalf of any third party.
  • Bonuses are automatically cancelled upon expiry.
  • Zid Bus reserves the right to modify or cancel any bonus at its discretion.

If bonus abuse is detected — including arbitrage betting, bonus hunting, or claiming the same bonus across multiple accounts — the bonus will be voided and any associated winnings may be forfeited.

The welcome bonus has a 5x turnover requirement. The weekly cashback has no turnover requirement. The referral bonus has a 2x turnover requirement. The expiry and turnover conditions for each bonus are clearly displayed on the promotions page.

5
Betting Rules & Payouts

The following general rules apply to all betting on Zid Bus. Additional rules may apply for specific sports or games.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Due to a technical error Incorrect odds Zid Bus reserves the right to void any bet where the above is found to apply.
  • If a match is cancelled before kick-off, the full stake will be refunded.
  • Once the specified percentage of a match has been played, the result will be considered final.
  • The maximum payout is set individually for each market — full details are available in the help center.

In accumulator bets, the odds of any cancelled match selection are counted as 1.00 and the remaining selections continue as normal. Zid Bus reserves the right to review any in-play bet recorded at incorrect odds due to delays.

If suspicious betting patterns are detected — such as wagers linked to match-fixing or unusually large bets — Zid Bus reserves the right to delay payment and conduct an investigation.

6
Prohibited Activities & Conduct

The following activities are strictly prohibited while using Zid Bus's services:

  • Multiple accounts creation or operation.
  • Using someone else's details Under a false identity Registration.
  • Of the bonus system abuse or exploitation.
  • Money laundering or Illegal funds Transfer.
  • Hacking, viruses or harmful software.
  • Automated bots or script betting.
  • Harassment of other members or Misconduct।
  • On behalf of a person under 18 years of age betting।

Violating any of these prohibitions will result in immediate account closure, forfeiture of balance, and legal action where necessary.

7
Account Closure & Suspension

Zid bus reserves the right to suspend or permanently close an account under the following circumstances:

  • Violation of the terms and conditions.
  • Providing false information during KYC verification.
  • Suspicious financial activity.
  • Accounts inactive for an extended period (more than 12 months).
  • Order of a court or regulatory authority.

Members may request account closure at any time. Any remaining balance should be withdrawn before closure. A monthly maintenance fee may apply to inactive accounts and will be deducted directly from the balance.

If an account is suspended, the member will be notified via email or SMS with the reason, and will have the opportunity to appeal. To submit an appeal, please contact the Help Center.

8
Responsible Gaming Policy

Zid Bus believes in a responsible gaming culture. We want members to enjoy themselves within their limits — without falling into financial or personal difficulties. To support this, Zid Bus offers the following tools:

  • Daily / Weekly / Monthly deposit limits set — from Account Settings.
  • Temporary break (Cooling Off) — 24 hours to 6 months.
  • Self-Exclusion — to exclude yourself from the service for a set period or permanently.
  • View your complete betting history and spending statistics at a glance.

If you notice signs of problem gambling, contact our help center without delay. Our Responsible Gaming You can find detailed support information on that page.

9
Privacy & Personal Data Protection

Zid Bus treats the protection of members' personal information as its highest priority. Data collected during registration is used solely for the following purposes:

  • Account verification and management.
  • Payment processing and fraud prevention.
  • Promotional communications (with member consent).
  • Fulfilling legal and regulatory obligations.

Zid Bus never sells members' personal information to third parties. Data is not shared with any external party except where required by a legal order or fraud investigation. For more details, please refer to our Privacy Policy here.

10
Limitation of Liability & Dispute Resolution

Zid Bus will not be held liable in the following circumstances:

  • If betting or payment is disrupted due to an internet connection issue or mobile network error.
  • If the member's own negligence results in the loss of their login credentials.
  • Where a transaction is delayed due to a third-party payment gateway.
  • Force majeure events — including natural disasters, server attacks, and similar unforeseen circumstances.

If a dispute arises, please contact the zid bus customer support team first. Most issues are resolved within 48 hours. If the matter remains unresolved, a formal complaint may be submitted — the process is outlined in the help centre.

The latest version of these terms and conditions is always available on the Zid Bus website. Previous versions will no longer apply.

A detailed discussion of Zid Bus terms and conditions

Reading the terms and conditions of an online betting site can feel tedious — but the truth is, not knowing the rules can cause real problems down the line. On this page, Zid Bus has made every effort to present all terms in plain, straightforward English, so every member has a clear understanding of their rights and responsibilities.

The most common account-related question is: can a person hold two accounts? The answer is no. On Zid Bus, each mobile number, each national ID number, and each payment account can be linked to only one Zid Bus account. If multiple accounts are detected, the system automatically identifies them and closes all accounts simultaneously. Please register a single account under your own identity and use that account only.

Turnover requirements are the most common source of confusion around bonuses. Simply put, turnover means you need to wager a specified multiple of your bonus amount before you can make a withdrawal. For example: if you receive a ৳1,000 bonus with a 5x turnover requirement, you need to place ৳5,000 in total wagers before withdrawing. It's generally straightforward — every bet you place counts toward the turnover, whether you win or lose. Zid Bus's weekly cashback carries no turnover requirement at all — you can withdraw it directly.

Zid Bus keeps its payment policy straightforward — no hidden charges. There are no fees on either deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own charges, which are outside Zid Bus's control. Withdrawals are typically processed within 5 to 30 minutes, though they may take a little longer on bank holidays.

Zid bus has a clear stance on the security of your personal data — your information belongs to you alone. Phone numbers, names, and payment details provided at registration are never sold or shared. Documents uploaded for KYC verification are used solely for identity verification purposes and are stored in encrypted storage.

At the end of the day, these terms exist to protect you — not to hold you back. Zid Bus wants every member to play safely, enjoy the experience, and receive their winnings on time. If you have any questions about a specific term, please contact our help center let us know — you'll get a response in English directly.

Privacy Policy — Your Information Is Secure

Your personal information and payment data are fully secure at Zid Bus. For more details, please refer to our Privacy Policy and Responsible Gaming View page.

Frequently Asked Questions

Answers to common questions about the terms and conditions

Zid Bus offers multiple channels for customer support. For the fastest assistance, Live Chat — simply click the chat icon in the bottom right corner of the website to start a conversation in English. You'll typically be connected within 1–3 minutes. Email Complex issues can be described in detail via support@zidbus.app address, and you can typically expect a reply within 4–12 hours. Our Help Center Common issues can be resolved on your own through the page. VIP members may call their dedicated manager directly. Service hours: 7 days a week, 24 hours a day — available in both Bengali and English.

Deposits made on Zid Bus via bKash, Nagad, or Rocket typically Instant — meaning your balance is updated within 30 seconds to 2 minutes. Bank transfers may take up to 24 hours. If funds have not appeared after 2 minutes, please first Page Refresh and check the Balance tab. If it still doesn't appear, contact live chat and provide the following: 1) date and time of the transaction, 2) amount, 3) your bKash/Nagad number, and 4) transaction ID (found on your receipt). The support team will typically verify and credit your balance within 15 minutes. If a deposit fails, your bank or mobile banking provider will usually return the funds within 3–5 business days. If that doesn't happen, contact Zid Bus support and we'll do our best to follow up on your behalf.
Done reading the terms?

Join zid bus today

Now that you know the rules, go ahead and register — then enjoy a 100% bonus on your first deposit. Play safely within the terms.

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৳30,000
Welcome Bonus up to
100% match on three deposits — terms and conditions apply
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